Reception Supervisor

Lancaster House Hotel, Lancaster Reception

09 Jul 2021

Lancaster House Hotel, Lancaster

Reception

Front of House

Full Time or Part Time

2

28 Jul 2021

The multi-award winning Lancaster House, part of the English Lakes Hotels, Resorts & Venues group has some exciting opportunities for a truly committed and enthusiastic individual in the role of Reception Supervisor.  We are looking for someone who has a passion to provide excellent customer service, where the emphasis is to create the very best experience for all our guests.

You will join a successful local hotel group and benefit from numerous group benefits, including staff discounts, service awards and free meals while on duty.

*** You will qualify for a new Enhanced Overtime Scheme.  An additional £5 per hour for every hour worked above your standard contracted hours *** 

Job Introduction

As Receptionist Supervisor you will achieve  guest satisfaction through the efficient running of each shift and efficient rooms management.  

The Ideal Candidate

Our successful Reception Supervisor will have;

  • A warm, friendly and enthusiastic personality
  • A aim to exceed expectations of guests and colleagues
  • An eye to seek improvements on standards and service
  • An innovative and inspiring approach with a keen eye for detail
  • Great organisational skills effective communication skills
  • Working knowledge of computers and Microsoft office packages
  • Experience of working with Opera systems (however full training will be given).

Notes

All applicants must be eligible to live and work in the UK. Documented evidence of eligibility and I.D. will be required from candidates at interview as part of our standard recruitment process.